Refund Policy

Scope and Territory

This Refund Policy applies to orders placed through musclejointsbios.world. We operate from Calgary, Alberta, Canada. Shipping and returns may be subject to Canadian and international regulations.

Business Topic

We sell dietary supplements. Due to health and safety regulations, opened supplement products may not be eligible for return. See Non-Returnable Items below.

Data Controller

Musclejointsbios

1607A Centre St NW, Calgary, AB T2E 2S2, Canada

Email: info@musclejointsbios.world, contact@musclejointsbios.world, support@musclejointsbios.world, help@musclejointsbios.world

Return Conditions

You may request a return within 14 days of receipt. The product must be unused, in original packaging, and sealed. Contact us before initiating a return.

Refund Process

Once we receive and inspect the returned product, we will process your refund within 14 business days. Refunds are issued to the original payment method.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.

Non-Returnable Items

Opened or used dietary supplements may not be returned for hygiene and safety reasons. Unsealed packaging may void the return eligibility.

Contact

To request a return: support@musclejointsbios.world, help@musclejointsbios.world